Frequently Asked Questions!
Here is a list of Frequently Asked Questions. Do check back often as we add the answers to more queries we receive!
Q. What kind of music and programmes can I hear on Team-FM?
A. As you can see on our Schedule page, currently we have a range of music spanning the past sixty years divided into ten categories. We call this "the Ten in One Team Machine". Please take a look at The Team Machine page on this site to find out more! During the week you can hear hand picked music 24 hours a day with no interruptions, no commercials, no speech. We’re here for you all day long, for study, travel or perhaps while you work. The music is some of the best ever recorded and the sound is second to none.
At the weekend the great music goes on, but you’ll also be able to hear top quality programmes from people who really know their music and who can talk about it. The music and you are the two main ingredients of the station!
Q. Can I listen to Team-FM on my computer?
A. Absolutely. There are many ways to do this. From our "Click and Play Page", you can listen to Team-FM using your favourite media player. Alternatively, use the player built into the page, "Click and Play", to hear us direct from your internet browser. What could be easier!
Q. What about listening on a mobile device?
A. No problem. We are working hard to ensure Team-FM is listed in as many radio directories as possible. "Here's a list of where we are!",
If there is a directory where you would like to see us listed, please let us know by sending an email to support@team-fm.com. You can also let us know on Twitter or Facebook and we'll follow it up.
Q. Can I listen direct from your Facebook page?
A. Indeed you can. You will find two ways to listen.
The Team-FM Facebook Player is similar in style to those which you will find on Facebook pages of many radio stations around the world. It will tell you the title of the currently playing song. It will start playing automatically as soon as you click the Team-FM Player link. Please note that it is likely to work only with Google Chrome, Mozilla Firefox and modern browsers.
As an alternative, in the "About" section of our page, you will find a link which will let you hear us using your default media player.
So, head on over to our Facebook Page and like us! We'd appreciate it!
Q. I heard an awesome track about an hour ago, but I didn't get to see the title and artist. Can I go back and have a look?
A. You can. Not only do we take pride in the great music we play but also in everything we do. This means that you will always see the title of a song being played together with its artist name. These can be seen on our Home Page.
Q. I want to buy a song I've heard. Can you make it easy for me to do that?
A. Definitely. Feel free to "Browse our playlists on Spinitron.", You can find a song which has been played on any day and in any hour, and go straight to iTunes or Amazon to buy it. You will also be able to purchase the most recently played song on our home page.
Q. Will the music library at Team-FM be updated?
A. Every single week. We're constantly adding new tracks, not only to the Pop and Hits machines, but also to other categories. If we hear a song from the sixties for example that we've forgotten about, and it's good, we'll be sure to add it. Do you have suggestions? Please let us know by writing to support@team-fm.com.
Q. I do see a lot of posts on social media relating to internet radio shows hosted by people I follow. How do you handle your social media traffic?
A. Any announcements we make about Team-FM activity will be restricted to our X or Mastodon account, blog, Facebook page and Email list. Please do follow our social media accounts, or subscribe to the WhatsApp group, to join in a conversation, although our radio presenters will be able to succinctly summarise any comments received there, so you won't miss out on the conversation. This is radio after all!
Q. Do you have a Privacy Policy?
A. Yes we do. At Team-FM we take your privacy extremely seriously and so we have fully disclosed our Privacy Policy which you can read here.
Q. How can I contact the station if the stream goes down, or if I have a comment or suggestion?
A. If the stream goes down we’d appreciate hearing about it, because although we endeavour to monitor the station as much as possible, we can’t listen 24/7 and the sooner we know about a problem the sooner we can fix it. Also, no radio station can ever afford to be complacent. There are always ways we can improve our service, so we’d love to hear what you think.
You can always get in touch by writing to support@team-fm.com or you can write to the station manager, Brian Hartgen, at support@team-fm.com. We look forward to hearing from you.
Q. Are You Looking For New Hosts For Team-FM Shows?
A. We're always interested in gaining fresh new content on Team-FM.
If you are interested in presenting at Team-FM, all shows should be pre-recorded. Cue sheets are not required as we have technology which can handle displaying title and artist information for pre-recorded shows. If you plan to refer to written sources, presenters must be able to read fluently and with expression.
Please write to support@team-fm.com for more information.
