Team-FM's Privacy Policy

Overview

We are strongly committed to protecting the privacy of your personal information. The policies below are applicable to this website produced and maintained by Team-FM.

The policies below are applicable to the Website (however accessed and/or used), whether via personal computers, mobile devices or otherwise, and other interactive features, applications or downloads that are operated by us that are made available by us. We have established this privacy policy to let you know the kinds of personal information we may gather during your visit to the Website, why we gather your information, what we use your personal information for, when we might disclose your personal information, and how you can manage your personal information.

Please be advised that the practices described in this Privacy Policy apply only to information gathered online at our Website. It does not apply to information that you may submit to us offline, or to websites maintained by other companies or organizations to which we may link or who may link to us.

By visiting our Website, you are accepting the practices described in our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website. We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice. Your continued use of our Website following the posting of changes to these terms will mean you accept those changes. If we intend to apply the modifications or amendments to this Privacy Policy retroactively, we will provide you with notice of the modifications or amendments.

If you have any questions about this Privacy Policy or don't see your concerns addressed here, you should contact us by email at support@team-fm.com.

Information Collected and Stored

Team-FM adheres to the highest standards of ethical practices in all of our operations and is dedicated to protecting the privacy of all visitors to our Website. Our privacy policy is simple: except as disclosed below, we don't sell, barter, give away, or rent your personal information to any person or company outside of Team-FM.

Personal Information

Unless you provide comments to the website, submit information to Team-FM, or register for updates from Team-FM, we do not collect any personally identifiable information from you. If you submit comments or information or register to receive updates or send us e-mail, we collect identifiable information about you and your authorized users such as your name, user ID, and email address.
Registration may also be required and Personal Information may also be collected if there are certain portions of the Website in which you specifically and knowingly provide such information, e.g. community postings (i.e., chat or bulletin boards, blog comments, if any).

Anonymous Information

In addition, when you interact with the Website, our servers may keep an activity log that does not identify you individually ("Anonymous Information"). Generally, this information is collected through "traffic data". We collect and store certain administrative and traffic information with each use of the service or Website including: time of access, date of access, web page(s), software crash reports, type of browser used, session identification number, search terms, search results, access times and referring websites addresses.

Use of Cookies and Spyware

We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer. Like many Websites, we use "cookies", which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences. A good example would be our Programme Schedule page. We use cookies to track use of our Website and online services. We may also use cookies to monitor traffic, improve the Website and make it easier and/or relevant for your use. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. For more information on cookies and how to disable them, please consult the "Help" documentation for your internet browser.

Information Collected From Children

This is not a Website directed to children under the age of 13, and Team-FM does not knowingly collect personal identifiable information from children under 13 years of age. If you are under 13 years of age, under no circumstance should you provide personally identifiable information to Team-FM. If Team-FM discovers that a child under the age of 13 has provided Team-FM with personally identifiable information, Team-FM will immediately delete that child's information from the Website.

How We Use Your Information

We use the information we learn from you to help us personalize and continually improve your experience on the Website. We use the information to communicate with you about station information, such as upcoming programme information, so as to maintain your relationship with us.

We do not use or disclose information about your individual visits to our Website or your Personal Information collected online to any companies not affiliated with us.

Customer Service and Feedback

We may use your Personal Information to provide customer service, track your compliance with the Website's rules and regulations, or for editorial and feedback purposes (to the extent that is explained when you provide the information). In the event we plan to publicly post any of your Personal Information on a Website (as, for instance, a letter), we will request your permission to provide such posting.

Use of Anonymous Information

We use Anonymous Information to help us determine how people use parts of the Website and who our users are so we can improve our Website and ensure that it is as appealing as we can make it for as many people as possible.

Emergency Situations

We may use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to conform to applicable law or comply with legal process served on us or the Website; protect and defend our rights or property, the Website or our users, to protect the personal safety of us, our affiliates, agents, or the users of the Website or the public.

Governing Law/Assignment

The Website is published in the United Kingdom. We make every effort to protect the personal identifiable information of all users of the Website. We attempt to comply with local data protection and consumer rights laws to the extent they may apply to the Team-FM services. If you are uncertain whether this privacy policy conflicts with the applicable local privacy laws where you are located, you should not submit your Personal Information to Team-FM.

Changes to This Policy

We are committed to maintaining our position as a leading Website on the internet. As our Website continues to develop, we may add new services and features to it. In the event that these additions affect our Privacy Policy, this document will be updated appropriately. We will post those changes prominently so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. We do, however, recommend that you read this Privacy Policy each time you use our website in case you missed our notice of changes to it. We will never, however, materially change our policies and practices to make them less protective of customer information we have previously collected without your express consent.

Opting Out or Correcting Information

You may always opt out of receiving future e-mail messages and newsletters from Team-FM.

Summary

We hope you find this Privacy Policy helpful and that you are assured of the ways in which we gather information so as to improve your experience when browsing the Team-FM website. If you have any questions or concerns, please write to support@team-fm.com.